We live in a time when it seems like we’re regularly put into situations that cause us stress. Sometimes we feel a little stress for a short time and sometimes we feel a lot of stress for a long time. The fact is that when we feel stress, especially for extended periods of time, not [...]
Dealing with Difficult People
June 15, 2009 By 2 Comments
You know, this would be a great business if it weren’t for having to deal with people all the time… OK, so maybe I’ve exaggerated things a bit, but we’ve all certainly heard that saying before. Why does that sentiment ring true for so many folks? Obviously it’s because of all the people challenges we’re [...]
On the Importance of Gratitude
May 12, 2009 By Leave a Comment
There are very few things more influential in our success than the practice of being grateful – having an attitude of gratitude. It affects our perspective, our energy, our ability to see the good, and our effectiveness at creating the future we want. Being grateful means enjoying and being appreciative of the things we have [...]
The Key to High Productivity
April 23, 2009 By Leave a Comment
One of the issues most often raised by my clients is better time management. People have tried prioritizing tasks, blocking out parts of their day for certain tasks, implementing new systems and getting better at delegation. While all of those things can make a difference, there is something else that will have an even greater [...]
Reinvention is a Key for Success
January 3, 2009 By Leave a Comment
Whether your business has faltered or is still going strong, “reinventing” your business can provide an enormous boost to your results. I’ll offer some specific ideas to consider in a moment, but first let me help you appreciate the many benefits of reinventing. By “reinventing”, I don’t mean abandoning the business you’re presently in (although [...]
How to Retain Agents in a Tough Economy
December 1, 2008 By Leave a Comment
Finding good agents is always a challenge. It’s time-consuming and usually requires some financial investment as well. So it just makes sense – after going through all the effort to bring them on board – to invest a bit more time and money to retain them. Many organizations approach this task from the wrong perspective. [...]
Does Attitude Really Count?
September 24, 2008 By 2 Comments
For as long as I’ve been a professional I’ve heard that a person’s attitude makes a difference. You’ve probably heard all the cute sayings about attitude – “Your Attitude Determines Your Altitude”, Attitude is Everything”, “The Only Thing You Can Control is Your Attitude”. Every sales manager talks about attitude. Every leader talks about attitude. [...]
Marketing Strategies in a Tough Economy
June 3, 2008 By Leave a Comment
Wow! Talk about a marketing challenge… A weak economy. People in a wait-and-see mode. Bad news on the financial scene every day. The consequence? Prospects are reluctant to make a decision. They’re hesitant to spend much money or make any kind of long-term (or short-term, for that matter) commitment. So as sales professionals, we become [...]
Effective Phone Techniques
March 5, 2008 By Leave a Comment
Anyone who conducts marketing and sales has to deal with using the phone as an important communication tool. The problem is that most people don’t maximize its effectiveness. Using the phone poorly can inadvertently act as a detriment to our success. Understand that the phone conveys our personality, our sincerity, our belief, our energy, our [...]
The 3 Keys to Referral Success
February 3, 2008 By Leave a Comment
Don’t you get tired of hearing about how great referrals are? Especially if you’re not getting enough of them? I am always speaking to managers, agents and advisors who say they’re so tired of chasing “suspects” and would love real prospects – specifically prospects that come from referrals. I have one acquaintance (a P&C agent) [...]
