The Essential Competencies

» Character Traits
A leader’s character plays a large role in bringing out the best in people.  Character is established by clarifying and honing the values and behaviors that matter, and then acting in a manner consistent with those values and behaviors.

These character traits relate to: Integrity, Empathy, Attitude, Emotional Control, Flexibility/Adaptability, Self-Confidence, Service Motivation, Appreciative, Receptive, Ego, Executive Presence

» Interpersonal Competencies
The manner in which a leader interacts with people also plays a large part in bringing out the best in people. These competencies affect a leader’s ability to influence people and they determine the level of response elicited.

These competencies relate to: Open Communication, Effective Communication, Teamwork and Collaboration, Conflict Resolution, Autonomy, Delegation, Coaching and Mentoring, Professional Growth

» Strategy Related Skills
An effective leader must be a good strategist and have the ability to gain buy-in for his or her ideas, strategies, and plans.  By learning to think strategically and becoming influential within the organization, a leader becomes more successful.

These competencies relate to: Influence, Inspirational Vision, Strategic Thinking, Presentation Skills, External Awareness, Creativity and Innovation, Problem Identification, Story Telling

» Decision-Making Skills
An effective leader must have sound judgment and make good decisions.  These are gained through experience, making mistakes, and getting outside perspective.

These competencies relate to: Judgment, Decision Making, Business Savvy, Big Picture Thinking, Risk and Reward, Perspective, Foresight, Mistakes

• Efficient and Confidential – The assessment is conducted online and is completely confidential.
• High Rate of Response – To ensure compliance from raters, the assessment can be completed in less than 10 minutes. Spending more time writing comments is optional.
• No redundant questions – The questions are clear and concise.  This eliminates the need to ask the same questions multiple ways.
• Comprehensive – The 360 feedback report includes all essential competencies and skills for effective leadership, and can include feedback from up to 25 raters.

1. Set-up: We set up the assessment and then enter the list of raters.
2. Feedback: The system sends out reminder emails to ensure a high response rate.
3. Report: Once we have sufficient feedback (usually within about two weeks), we generate a comprehensive report showing a successor’s strengths and weaknesses, along with written comments from raters.
4. Review: We meet with the stakeholders to review the assessment results, offer perspective and insights, and suggest a plan of leadership development and executive coaching.