Comments for Michael Beck International, Inc.

Comment on Executive Blind Spots by mbeck

mbeck — Thu, 17 Nov 2011 19:41:36 +0000

Thanks, Judith. In my article, I tried not to be self-serving, but your point is spot on – it takes a trained individual to make the most progress.

Comment on Executive Blind Spots by Judith Sunley

Judith Sunley — Thu, 17 Nov 2011 19:22:45 +0000

Thanks for a great overview of the limiting beliefs that many senior leaders hold. Because they are blind spots, they don’t even know what they don’t know. In my experience the challenging questions that reveal the issues can be uncomfortable, and it takes careful listening, probing and pauses to bring these issues to the fore.

Comment on Executive Blind Spots by mbeck

mbeck — Thu, 17 Nov 2011 15:40:44 +0000

Hi Ratnam,
Yes, good points. Obviously the way to help an organization with its blind spots is to facilitate a group strategy session.

Comment on Executive Blind Spots by Venkata Ratnam N C

Venkata Ratnam N C — Thu, 17 Nov 2011 11:09:21 +0000

Hello Michael,

It’s true and very well articulated. Most of the times people start blaming the organization or collegues without analysing their blidspots.
I do believe the approach to find out the blindspot is good which will improve the individuals growth. I think this can be extended for the organizations as well.

Regards.
Ratnam NCV

Comment on First Class is Always Full by mbeck

mbeck — Thu, 02 Jun 2011 19:59:40 +0000

Fantastic! I agree with you, Jaynine.

Comment on First Class is Always Full by Jaynine

Jaynine — Thu, 02 Jun 2011 19:51:57 +0000

You nailed it with this one. I just purchased my 25 yr old son his first ever first class airline ticket. Was it in my budget…not really. But, I wanted him to have the experience. I think everyone should fly first class at least once a year and stay in a 5 star hotel. The experience is unforgettable. If you are a business owner it makes you think about the experience you offer your customers or clients. As student or employee it makes you want to get to the next level and have this experience every day. Flying first class help change the mindset and makes you see the value in YOU.

Comment on Business Strategy: The Experience by Joe Arroyo

Joe Arroyo — Wed, 18 May 2011 18:13:20 +0000

I guess I’m Joey come lately here on the 18th but not to be outdone this is a mainstay of our business (Fire Protection Equipment and Ventilation Systems). Personalized attention to each customers’ needs often requires detailed explanation and a bit of education. If you rolled all of these comments into one, you’d have a textbook case of customer relations, retention, and success for life. No, Michael we’re driving the boat!

Comment on Business Strategy: The Experience by Adam Pressman

Adam Pressman — Sat, 14 May 2011 15:18:21 +0000

You’re right Michael! As my clients and I have learned, we’re not interested in satisfied customers. We seek fanatical customers. Evangelical customers. If you’re doing all your customer’s expect, your report card shows a C. It’s where you surpass their expectations and make an emotional connection where you get the A’s and B’s.

Our “customer walk” process helps the enterprise quantify and establish measures for this and ensures an “A” grade.

Comment on Business Strategy: The Experience by Shaikh Shamim Aijaz

Shaikh Shamim Aijaz — Sat, 14 May 2011 04:44:45 +0000

very true Sir, if we can this, than we can achieve easily our goals.

Comment on Business Strategy: The Experience by mbeck

mbeck — Sat, 14 May 2011 02:01:05 +0000

Thanks, Emily. It was!